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Quality policy Quality policy Quality policy

Samsung semiconductor (“Samsung”) has continuously enhanced the quality management system
to achieve the best quality in all products and services.

Samsung semiconductor (“Samsung”) has continuously enhanced the quality management system
to achieve the best quality in all products and services.

Samsung semiconductor (“Samsung”) has continuously enhanced the quality management system to achieve the best quality in all products and services.

High-tech semiconductor manufacturing cleanroom interior with automated overhead transport systems and a worker in a protective suit.
Samsung’s quality policy statement: Samsung’s quality policy statement: Samsung’s quality policy statement:

“We deliver, on the basis of an efficient quality system, the best products and services which conform to our customer requirements and expectations.”

“We deliver, on the basis of an efficient quality system, the best products and services which conform to our customer requirements and expectations.”

“We deliver, on the basis of an efficient quality system, the best products and services which conform to our customer requirements and expectations.”

The quality objectives of Samsung’s are measurable and consistent with quality policies.

Quality objectives include key performance indicators by processes and joint quality improvement projects with customers and suppliers.

The quality objectives of Samsung’s are measurable and consistent with quality policies. Quality objectives include key performance indicators by processes and joint quality improvement projects with customers and suppliers.

The quality objectives of Samsung’s are measurable and consistent with quality policies. Quality objectives include key performance indicators by processes and joint quality improvement projects with customers and suppliers.

Continuous improvement program Continuous improvement program Continuous improvement program

Samsung makes every effort to achieve excellent and consistent product quality, and at the right time to ensure customer satisfaction.

In order to achieve this goal, Samsung continuously improves productivity by controlling variations in various processes in a stable way.

Continuous improvement is implemented by a closed loop methodology consisting of a selection of critical parameters, evaluation of the measurement system, monitoring of critical parameters, process capability improvement, and reaction plan. The main purpose of the CIP activities is minimizing the deviations from the target.

Samsung makes every effort to achieve excellent and consistent product quality, and at the right time to ensure customer satisfaction. In order to achieve this goal, Samsung continuously improves productivity by controlling variations in various processes in a stable way.

Continuous improvement is implemented by a closed loop methodology consisting of a selection of critical parameters, evaluation of the measurement system, monitoring of critical parameters, process capability improvement, and reaction plan. The main purpose of the CIP activities is minimizing the deviations from the target.

Samsung makes every effort to achieve excellent and consistent product quality, and at the right time to ensure customer satisfaction. In order to achieve this goal, Samsung continuously improves productivity by controlling variations in various processes in a stable way.

Continuous improvement is implemented by a closed loop methodology consisting of a selection of critical parameters, evaluation of the measurement system, monitoring of critical parameters, process capability improvement, and reaction plan. The main purpose of the CIP activities is minimizing the deviations from the target.

Close-up of an optical microscope lens inspecting a patterned silicon wafer during semiconductor manufacturing quality control.
A worker in a full cleanroom suit and mask monitoring semiconductor manufacturing process data on a computer screen inside a fab.
Supplier quality management Supplier quality management Supplier quality management
Implementation strategy Implementation strategy Implementation strategy

To be successful in satisfying business expectation, Samsung selects and develops reliable suppliers/subcontractors (hereinafter referred to as ”suppliers”).

Each supplier’s performance is continuously assessed and periodically
(typically once a year) conducted in-depth audit in terms of technology, quality, delivery, cost, and finance. Suppliers are notified of the evaluation results
and their improvement activities are driven.

To be successful in satisfying business expectation, Samsung selects and develops reliable suppliers/subcontractors
(hereinafter referred to as ”suppliers”).

Each supplier’s performance is continuously assessed and periodically (typically once a year) conducted in-depth audit in terms of technology, quality, delivery, cost, and finance. Suppliers are notified of the evaluation results and their improvement activities are driven.

To be successful in satisfying business expectation, Samsung selects and develops reliable suppliers/subcontractors (hereinafter referred to as ”suppliers”).

Each supplier’s performance is continuously assessed and periodically (typically once a year) conducted in-depth audit in terms of technology, quality, delivery, cost, and finance. Suppliers are notified of the evaluation results and their improvement activities are driven.

Semiconductor engineer in a cleanroom suit holding and inspecting a silicon wafer in a high-tech laboratory with microscopes and data monitors.
Engineer wearing cleanroom suit checking process status through semiconductor equipment or server racks in controlled environment.
Materials qualification Materials qualification Materials qualification

Samsung ensures materials with stable quality and supply capability by following the certification procedure.

 

The procedure is designed to validate product conformity, supply risk assessment
and production capability through supplier self-checklist and manufacturing site audit.

Samsung ensures materials with stable quality and supply capability by following the certification procedure.

 

The procedure is designed to validate product conformity, supply risk assessment and production capability through supplier self-checklist and manufacturing site audit.

Samsung ensures materials with stable quality and supply capability by following the certification procedure.

 

The procedure is designed to validate product conformity, supply risk assessment and production capability through supplier self-checklist and manufacturing site audit.

Certification Certification Certification
Quality standard certifications Quality standard certifications Quality standard certifications

Samsung has the world's best QMS based on international standards such as ISO 9001 and IATF 16949, and is continuously evolving to meet our customer requirements. Samsung manufacturing domestic and overseas sites have acquired the ISO 9001 certification.

Samsung has the world's best QMS based on international standards such as ISO 9001 and IATF 16949, and is continuously evolving to meet our customer requirements. Samsung manufacturing domestic and overseas sites have acquired the ISO 9001 certification.

Samsung has the world's best QMS based on international standards such as ISO 9001 and IATF 16949, and is continuously evolving to meet our customer requirements. Samsung manufacturing domestic and overseas sites have acquired the ISO 9001 certification.

Certification history Certification history Certification history

· 1993 ISO 9001 for semiconductor plants in Korea
· 1999 ISO 9002 for semiconductor plants in Austin, Texas and Suzhou, China
· 1999 QS 9000 for System LSI plants in Korea
· 2001 TL 9000 for semiconductor plants in Korea
· 2002 QS 9000 for memory plants in Korea
· 2004 ISO/TS 16949 for semiconductor plants in Korea
· 2005 ISO/TS 16949 for semiconductor plants in Suzhou, China
· 2008 ISO/TS 16949 for semiconductor plants in Austin, Texas
· 2014 ISO 9001 for semicondector plants in Xian, China
· 2018 IATF 16949 for semiconductor plants in Korea and in Austin, Texas
· 2018 ISO9001 for design and development of S.LSI semiconductor products
· 2019 IATF16949 for semiconductor plant in Xian, China
· 2021 IATF16949 for semiconductor plant in Cheonan, Korea

· 1993 ISO 9001 for semiconductor plants in Korea
· 1999 ISO 9002 for semiconductor plants in Austin, Texas and Suzhou, China
· 1999 QS 9000 for System LSI plants in Korea
· 2001 TL 9000 for semiconductor plants in Korea
· 2002 QS 9000 for memory plants in Korea
· 2004 ISO/TS 16949 for semiconductor plants in Korea
· 2005 ISO/TS 16949 for semiconductor plants in Suzhou, China
· 2008 ISO/TS 16949 for semiconductor plants in Austin, Texas
· 2014 ISO 9001 for semicondector plants in Xian, China
· 2018 IATF 16949 for semiconductor plants in Korea and in Austin, Texas
· 2018 ISO9001 for design and development of S.LSI semiconductor products
· 2019 IATF16949 for semiconductor plant in Xian, China
· 2021 IATF16949 for semiconductor plant in Cheonan, Korea

· 1993 ISO 9001 for semiconductor plants in Korea
· 1999 ISO 9002 for semiconductor plants in Austin, Texas and Suzhou, China
· 1999 QS 9000 for System LSI plants in Korea
· 2001 TL 9000 for semiconductor plants in Korea
· 2002 QS 9000 for memory plants in Korea
· 2004 ISO/TS 16949 for semiconductor plants in Korea
· 2005 ISO/TS 16949 for semiconductor plants in Suzhou, China
· 2008 ISO/TS 16949 for semiconductor plants in Austin, Texas
· 2014 ISO 9001 for semicondector plants in Xian, China
· 2018 IATF 16949 for semiconductor plants in Korea and in Austin, Texas
· 2018 ISO9001 for design and development of S.LSI semiconductor products
· 2019 IATF16949 for semiconductor plant in Xian, China
· 2021 IATF16949 for semiconductor plant in Cheonan, Korea

Certificates Certificates Certificates
Memory Memory Memory

(IATF16949) CN_Xian

(IATF16949)
CN_Xian

(IATF16949) CN_Xian

(IATF16949) KR_Hwaseong

(IATF16949) KR_Hwaseong

(IATF16949) KR_Hwaseong

(IATF16949) KR_Pyeongtaek

(IATF16949) KR_Pyeongtaek

(IATF16949) KR_Pyeongtaek

Foundry Foundry Foundry

(IATF16949) KR_Giheung/Hwaseong

(IATF16949)
KR_Giheung/
Hwaseong

(IATF16949) KR_Giheung/Hwaseong

(IATF16949) KR_Pyeongtaek

(IATF16949) KR_Pyeongtaek
 

(IATF16949) KR_Pyeongtaek

(IATF16949) US_Austin

(IATF16949)
US_Austin

 

(IATF16949) US_Austin

System LSI System LSI System LSI

(ISO9001) KR_Hwaseong

(ISO9001) KR_Hwaseong

(ISO9001) KR_Hwaseong

TSP TSP TSP

(IATF16949) CN_Suzhou

(IATF16949) CN_Suzhou

(IATF16949) CN_Suzhou

(IATF16949) KR_Cheonan

(IATF16949) KR_Cheonan

(IATF16949) KR_Cheonan

(IATF16949) KR_Onyang

(IATF16949) KR_Onyang

(IATF16949) KR_Onyang

Quality Handbook:
Please refer to the Quality Handbook below for more information about quality management system

Quality Handbook:
Please refer to the Quality Handbook below for more information about quality management system

Quality Handbook:
Please refer to the Quality Handbook below for more information about quality management system

Quality Handbook

Quality Handbook

Quality Handbook