The BCMS (Business Continuity Management System) is a system that allows firms to secure business continuity and value by establishing effective response strategies and building plans to keep business running and safeguard operations for both internal and external crises.
BCMS refers to the ability to promptly respond under various scenarios of crisis and disasters, so core business operations may resume with minimum impact.
Samsung Semiconductor plans to build customer trust with reliable product supply, even in crises, and continue to protect our reputation, brand, and value-creating activities.
ISO 22301 is an international standard that stipulates the requirements for establishing a BCMS. This standard establishes a documented management system for business normalization, such as organization, leadership, response strategies, and plans in preparation for crisis situations. Additionally, it stipulates requirements for executing, operating, and monitoring the system, as well as carrying out continuous improvement. By acquiring ISO 22301 certification, Samsung Semiconductor’s business continuity management system has been internationally recognized for its reliability.
In the future, Samsung Semiconductor will not only deal with traditional risk factors through systematic risk management at the company level, but also will minimize the impact and restore the core business in short time during crises. Through continuous mock training, we will further strengthen accident prevention and response capabilities.
Analyzing internal and external environments
Discovering and evaluating risks
Analyzing business impact
Establishing BC strategies and plans
Identifying and aquiring necessay resources
reflecting points of improvements
Review by management
Performing business resumption
Samsung Semiconductor established the BCMS system to more effectively respond to various crises that may affect business, such as the pandemic, global supply chain issues, and weather calamities. Samsung Semiconductor’s risk management system has been recognized and accredited by trusted certification bodies.
Furthermore, Samsung Semiconductor continues to improve its preemptive and strategic risk management system by actively excavating new risk potentials and establishing response scenarios for various crises, thus, we will continue to provide more trust to our stakeholders, including customers, employees, partners, and shareholders.
The Samsung Electronics DS Division (hereinafter referred to as “the company”) has established and enhanced a business continuity management system (BCMS) to promptly respond and resume suspended business to minimize the impact on key stakeholders such as employees, customers, shareholders, local communities, and suppliers in the event of business disruption due to internal and external issues. Our company’s BCMS is operated and maintained according to ISO 22301. It is periodically managed and strengthened by a dedicated organization.
Our company conducts business continuity management activities based on the following principles.
In the event of an accident or disaster, business will be normalized by operating the BCM accordingly,
and promptly resuming disrupted business within the recovery target.
A team is activated within golden time to recover production/sales and prioritized objectives/facilities.
Responding and recovering
Under the BCM department, the Emergency Respond team conducts damage assessments and derive/implement the BCM disaster recovery plans.
Implement business normalization strategy based on product production/sales objective.
Regular review on emergency response and recovery, optimize business normalization procedures, etc. and perform continuous improvement activities to enhance the company’s BCM system.
Review/approve major decisions such as declaration and release of BCM
Identify current status of each department and provide information for the BCM committee
On-site responses (rescue, fire suppression, etc.) and respond to related organizations, perform cause identification and measure the scale of damage, prepare prevention plans, perform internal and external communication, etc.
Establish/implement production/quality normalization plans and communicate with major stakeholders
Support necessary resource: manpower, facilities/parts, IT/infrastructure, etc.
Samsung Semiconductor BCMS is not only operated and maintained in accordance with ISO 22031, but also carries out activities to make further improvements.
To this end, relevant departments conduct annual mock training to review existing response strategies and recovery plans and work collectively to improve the BCMS through active communication with key stakeholders.
Samsung Semiconductor plans to continue strengthening its industry-leading crisis response capabilities through improvement activities.