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Securing business continuity –
with Samsung Semiconductor’s
Business Continuity Management System (BCMS)

The establishment of
BCMS and ISO 22301
certification builds trust
with the customer

By being prepared for crisis, BCMS allows rapid business recovery and resumption

The BCMS (Business Continuity Management System) is a system that allows firms to secure business continuity and value by establishing effective response strategies and building plans to keep business running and safeguard operations for both internal and external crises.

BCMS refers to the ability to promptly respond under various scenarios of crisis and disasters, so core business operations may resume with minimum impact.

Samsung Semiconductor plans to build customer trust with reliable product supply, even in crises, and continue to protect our reputation, brand, and value-creating activities.

ISO 22301 certification,
a higher level of reliability

ISO 22301 is an international standard that stipulates the requirements for establishing a BCMS. This standard establishes a documented management system for business normalization, such as organization, leadership, response strategies, and plans in preparation for crisis situations. Additionally, it stipulates requirements for executing, operating, and monitoring the system, as well as carrying out continuous improvement. By acquiring ISO 22301 certification, Samsung Semiconductor’s business continuity management system has been internationally recognized for its reliability.

In the future, Samsung Semiconductor will not only deal with traditional risk factors through systematic risk management at the company level, but also will minimize the impact and restore the core business in short time during crises. Through continuous mock training, we will further strengthen accident prevention and response capabilities.

Analyze, Plan, Implement, and Validate

The four elements that build the BCMS

  • Analysis

    Analyzing internal and external environments

    Discovering and evaluating risks

    Analyzing business impact

  • Plan

    Establishing BC strategies and plans

    Identifying and aquiring necessay resources

  • Validation

    Mock training

    Deriving and
    reflecting points of improvements

    Review by management

  • Implementation

    Operating risk
    response system

    Performing business resumption

Learn more about Samsung Semiconductor’s BCMS and

ISO 22301 certification

BCMS Policy Statement

BCM Activation Process

BCM Organization in Case of Emergency

Continuing to Improve BCMS

We maintain industry’s highest level of risk response system

Samsung Semiconductor established the BCMS system to more effectively respond to various crises that may affect business, such as the pandemic, global supply chain issues, and weather calamities. Samsung Semiconductor’s risk management system has been recognized and accredited by trusted certification bodies.
Furthermore, Samsung Semiconductor continues to improve its preemptive and strategic risk management system by actively excavating new risk potentials and establishing response scenarios for various crises, thus, we will continue to provide more trust to our stakeholders, including customers, employees, partners, and shareholders.

With the BCMS,
even better crisis management

Look forward to what Samsung Semiconductor will do next

  • BCMS Policy Statement

    The Samsung Electronics DS Division (hereinafter referred to as “the company”) has established and enhanced a business continuity management system (BCMS) to promptly respond and resume suspended business to minimize the impact on key stakeholders such as employees, customers, shareholders, local communities, and suppliers in the event of business disruption due to internal and external issues. Our company’s BCMS is operated and maintained according to ISO 22301. It is periodically managed and strengthened by a dedicated organization.

    Our company conducts business continuity management activities based on the following principles.

    • ①We derive and evaluate risk factors that may disrupt our business.
    • ②We establish response strategies and recovery plans to minimize the business impact of potential risk factors.
    • ③We review the feasibility of our strategies/plans through internal review and mock training.
    • ④We expand/improve response strategies and recovery plans for each crisis situation based on the monitored results.
    • ⑤We actively communicate with key stakeholders and strengthen business continuity plans.
    Samsung Electronics DS Division CEO

  • 4 BCM processing phase under emergency

    In the event of an accident or disaster, business will be normalized by operating the BCM accordingly,
    and promptly resuming disrupted business within the recovery target.

    • 1 Activate BCM
      organization
      under
      emergency

      A team is activated within golden time to recover production/sales and prioritized objectives/facilities.

    • 2 Responding and recovering
      emergency

      Under the BCM department, the Emergency Respond team conducts damage assessments and derive/implement the BCM disaster recovery plans.

    • 3 Business
      normalization

      Implement business normalization strategy based on product production/sales objective.

    • 4 Follow-up

      Regular review on emergency response and recovery, optimize business normalization procedures, etc. and perform continuous improvement activities to enhance the company’s BCM system.

  • BCM organization and roles

    BCM Committee

    General BCM
    Situation
    Office

    Head
    Emergency
    Response
    Office

    Head Business
    Resumption
    Office

    Head BCM
    Support Office

    • BCM Committee

      Review/approve major decisions such as declaration and release of BCM

    • General BCM Situation Office

      Identify current status of each department and provide information for the BCM committee

    • Head Emergency Response Office

      On-site responses (rescue, fire suppression, etc.) and respond to related organizations, perform cause identification and measure the scale of damage, prepare prevention plans, perform internal and external communication, etc.

    • Head Business Resumption Office

      Establish/implement production/quality normalization plans and communicate with major stakeholders

    • Head BCM Support Office

      Support necessary resource: manpower, facilities/parts, IT/infrastructure, etc.

  • Monitoring and improvement activities

    Samsung Semiconductor BCMS is not only operated and maintained in accordance with ISO 22031, but also carries out activities to make further improvements.

    To this end, relevant departments conduct annual mock training to review existing response strategies and recovery plans and work collectively to improve the BCMS through active communication with key stakeholders.

    Samsung Semiconductor plans to continue strengthening its industry-leading crisis response capabilities through improvement activities.

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