* Business Continuity Management System
The BCMS (Business Continuity Management System) is a system that allows firms to secure business continuity and value by establishing effective response strategies and building plans to keep business running and keeping safeguard under both internal and external crises.
It refers to the ability to promptly respond under various scenarios of crisis and disasters, ultimately so it may resume core business operations with minimum impact.
Samsung Semiconductor plans to build customer trust with reliable product supply, even in crises, and continue to protect our reputation, brand and value-creating activities.
ISO 22301 is an international standard that stipulates the requirements for establishing a BCMS. This standard establishes a documented management system for business normalization, such as organization, leadership, response strategies and plans in preparation for crisis situations. Furthermore, it stipulates requirements for carrying out, operating and monitoring the system, as well as for carrying out continuous improvement. By acquiring ISO 22301 certification, Samsung Semiconductor's business continuity management system has been internationally recognized for its reliability.
In the future, Samsung Semiconductor will not only deal with traditional risk factors through systematic risk management at the company level, but also will minimize the impact and restore the core business in the shortest time to normalize business when business is disrupted due to various crises. Furthermore, through continuous mock training, we plan to further strengthen accident prevention and response capabilities.
Analyzing Internal
and external environments
Discovering and evaluating risks
Analyzing business impact
Establishing BC strategies and plans
Identifying and acquiring necessary resources
Mock training
Deriving and
reflecting points of improvements
Reviewed by Management
Operating risk
response system
Performing business resumption
Samsung Semiconductor established the BCMS system to more effectively respond to various crises that may affect business, such as the pandemic, global supply chain issues, and weather calamities. Samsung Semiconductor’s risk management system has been recognized and accredited by trusted certification bodies.
Furthermore, Samsung Semiconductor continues to improve its preemptive and strategic risk management system by actively excavating new risk potentials and establishing response scenarios for various crises, thus, we will continue to provide more trust to our stakeholders, including customers, employees, partners, and shareholders.
The Samsung Electronics DS Division (hereinafter referred to as “the company”) has established and enhanced a business continuity management system (BCMS) to promptly respond and resume suspended business to minimize the impact on key stakeholders such as employees, customers, shareholders,
local communities and suppliers in the event of business disruption due to internal and external issues.
Our company’s BCMS is operated and maintained according to ISO 22301, periodically managed and strengthened by a dedicated organization.
Our company conducts business continuity management activities based on the following principles.
In the event of an accident or disaster, business will be normalized by operating the BCM accordingly,
and promptly resuming disrupted business within the recovery target.
1
Activate BCM
organization
under
emergency
A team is activated within golden time to recover production/sales and prioritized objectives/facilities.
2
Responding
and Recovering
Emergency
Under the BCM department and the emergency respond team conduct damage assessments and derive/implement BCM disaster recovery plans
3
Business
normalization
Implement business normalization strategy based on product production/sales objective
4 Follow-up
Regular review on emergency response and recovery, business normalization procedures, etc. and perform continuous improvement activities to enhance the company’s BCM system
BCM Committee
General BCM
Situation
Office
Head
Emergency
Response
Office
Head Business
Resumption
Office
Head BCM
Support Office
Review/approve major decisions such as declaration and release of BCM
Identify current status of each department and provide information for the BCM committee
On-site responses (rescue, fire suppression, etc.) and respond to related organizations, perform cause identification and measure the scale of damage, prepare prevention plans, perform internal and external communication, etc.
Establish/implement production/quality normalization plans and communicate with major stakeholders
Support necessary resource: manpower, facilities/parts, IT/infrastructure, etc.
Samsung Semiconductor BCMS is not only operated and maintained in accordance with ISO 22031, but also carries out activities to make further improvements.
To this end, relevant departments conduct annual mock training to review existing response strategies and recovery plans and work collectively to improve the BCMS through active communication with key stakeholders.
Samsung Semiconductor plans to continue strengthening its industry-leading crisis response capabilities through improvement activities.
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