Fairness, openness and win-win. These are Samsung’s three values that inform how we manage our supply chain, one that is currently made up of some 2,200 partners around the globe. These values drive us as we strive for mutual growth with our partners through fair evaluations and open communication.
Headquartered in South Korea, Samsung is a global company with offices around the world. And because we believe a safe and healthy work environment is the starting point for a safe and healthy future for our partners and their workers, we set and enforce the same high standards for all our partners wherever they are.
As part of our efforts to build a responsible supply chain, we work hard to protect our suppliers and their workers. We provide support for our partners to conduct all their activities ethically and in full compliance with the local laws, rules and regulations.
To ensure a responsible supply chain, we developed a self-assessment tool for our partners based on 85 standards set out by the RBA, and once a year, they use this tool to identify areas for improvement. As follow-up measures for self-assessments, Samsung carried out on-site audits at 376 partner companies that were found to be “high risk” in 2020. By applying the RBA-based method of calculating compliance rates and taking corrective measures, the average compliance rate of audited suppliers was found to be 95%.
Respecting and protecting human rights is a top priority for Samsung, and that is why we have a strict zero-tolerance policy for child labor. Every year, Samsung carries out intensive checks to monitor the implementation of the Child Labor Prohibition Policy. If a partner is found to engage in child labor or forced labor, we enforce immediate corrective actions and impose penalties on the supplier evaluation score and reduce our business volume with them. Audit results of 177 partners in 2020 revealed no instances of child labor violations. But we requested that some partners implement more stringent checks for age verification during the hiring process, such as ID verification and paperwork for documented evidence according to local laws and regulations.
Samsung expects the highest ethical and working environment standards from our partners worldwide because our partners are the drivers of a sustainable future. That is why every day we strive to create a safe and healthy environment for the management and workers at our partner companies. And why we will continue to protect our partners by building a responsible supply chain.
We practice legal employment
and protect the rights of all
We ensure the safety of the
worker, and build and maintain
a healthy and safe working
We strive to reduce our
environmental impact and
practice strict waste
We uphold the highest
standards of integrity and
ensure compliance of local
laws and regulations
We establish a management
the system that is committed to
compliance with labor, health
and safety, environment and
As a member of the Responsible Business Alliance (RBA), Samsung applies RBA’s Code of Conduct (Version 7.0) to the Samsung Supplier Code of Conduct. Our Code of Conduct is designed to ensure compliance with Samsung’s standards and local laws and regulations, which are essential for mutual growth. We also offer a supplementary Supplier Code of Conduct Guide to help suppliers understand the Code better and provide detailed guidance on labor & human rights, health & safety, the environment, ethics and management systems.
at 321 global partners
at 583 global partners
Carried out training
for 408 global partners
partners in Malaysia
To provide effective and practical support for our partners, we carry out regular assessments and identify areas for improvement. Depending on the assessments, we then follow up with practical training for management and working-level staff, and when needed, our experts visit partner sites to provide on-site consulting.
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